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Sustainability & more
How is Reeti conscious/sustainable?
We curate a collection of clothing that uses a variety of sustainable materials, including organic cotton, plant-based fabrics, recycled polyester etc. These materials are chosen for their lower environmental impact.
Our made-to-order approach ensures that we only produce clothing when there is demand. This minimizes excess inventory, reduces waste, and lowers our overall environmental footprint.
We prioritize clothing that is made from organic non-toxic dyes and colours that meet safety standards for both the environment and those who wear our clothing. 

How to dispose Reeti’s packaging?
We ship our orders in bioplastic mailers which are compostable.

Shipping & Delivery Timelines:
What are your standard shipping times?
We typically ship orders within 10 – 14 days. We appreciate your patience since handmade items require time and attention to detail.
Please refer to our Shipping Policy for more details.

How can I track my order?
We will provide order tracking information once the order has been shipped out. You can track your package using the tracking number provided in your email with shipping details.

Returns & Exchanges:
What is your return & exchange policy?
While we greatly appreciate your interest in our products, we regret to inform you that we do not accept returns & exchanges since all our products are made to order and made for you. However, we want to ensure that you have the best possible shopping experience, so for any exceptional cases or inquiries regarding sizes, please refer to the detailed sizing chart provided for each product. Please note that any associated costs will be borne by you. Thank you for your understanding.

Damaged Orders:
What should I do if I receive a damaged or defective item?
Please contact our customer support team within 24 hours of receiving the damaged item with a photo of the product. We will assist you in resolving the issue, whether it's a replacement, refund, or exchange.

Care for Clothes:
How can I best care for my sustainable clothing to ensure it lasts longer?
Each of our products has care instructions which offers tips on washing and drying to maximize their lifespan.